Privacy Policy
Iron Peak Property Services LLC
Privacy Policy​
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Iron Peak Property Services LLC ("Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit a contact form, request services, receive communications from us, or otherwise interact with our business.
Information We Collect
Information You Provide
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We may collect information that you voluntarily provide, including:
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Name
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Email address
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Phone number
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Property address
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Project details
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Billing information
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Any information submitted through our website contact form, email, phone calls, text messages, or estimate requests
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
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IP address
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Browser type
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Device information
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Operating system
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Pages viewed
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Time and date of visits
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Referring website information
This information helps us improve our website and services.
How We Use Your Information
We may use your information to:
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Respond to inquiries
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Provide estimates and proposals
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Schedule and perform services
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Process payments and invoices
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Communicate regarding appointments and projects
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Send service-related notifications
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Improve our website and customer experience
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Maintain business records
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Comply with legal obligations
Marketing Communications
By submitting your contact information through our website, requesting an estimate, or engaging our services, you may receive communications related to your inquiry, project, or our services.
With your consent, we may send promotional emails, text messages, special offers, service updates, or other marketing communications.
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You may opt out of marketing communications at any time by:
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Clicking the unsubscribe link in marketing emails
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Replying STOP to text messages where applicable
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Contacting us directly
Opting out of marketing communications will not affect transactional or service-related communications.
Text Messaging
If you provide your mobile phone number, you consent to receive service-related text messages regarding appointments, estimates, scheduling, project updates, invoices, and other communications related to our services.
Message and data rates may apply depending on your mobile carrier.
You may opt out of non-essential text communications by contacting us directly or by following any opt-out instructions provided in the message.
Cookies and Analytics
Our website may use cookies, analytics tools, and similar technologies to improve website performance and understand how visitors use our site.
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We may use services such as Google Analytics to collect information about website usage. These services may collect information such as:
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Pages visited
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Time spent on pages
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Device information
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Geographic region
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Referral sources
You can disable cookies through your browser settings if desired; however, some website features may not function properly.
Sharing of Information
We do not sell, rent, or trade your personal information.
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We may share information with trusted third-party providers who assist in operating our business, including:
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Customer relationship management (CRM) platforms
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Scheduling and invoicing software
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Payment processors
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Website hosting providers
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Email and communication service providers
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Analytics providers
These providers are authorized to use your information only as necessary to provide services on our behalf.
We may also disclose information when required by law, to comply with legal obligations, or to protect our legal rights and interests.
Third-Party Services
To help operate our business and provide services to customers, we may utilize third-party service providers and platforms, including but not limited to:
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Wix (website hosting and website functionality)
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Google Workspace (email and business communications)
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Jobber (customer relationship management, scheduling, estimates, invoicing, and service management)
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Google Analytics (website analytics and performance tracking)
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Payment processing providers
These third-party providers may collect, store, process, or transmit information on our behalf as necessary to provide their services.
Each provider maintains its own privacy practices and policies governing the use of information collected through its platform. We encourage users to review the privacy policies of any third-party services they interact with through our website or business operations.
Data Security
We take reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information for as long as reasonably necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Your Privacy Rights
Depending on your location and applicable laws, you may have rights regarding your personal information, including the right to:
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Request access to information we maintain about you
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Request correction of inaccurate information
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Request deletion of certain personal information
To exercise these rights, contact us using the information below.
Children's Privacy
Our services are not directed to children under 13 years of age, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions regarding this Privacy Policy, please contact:
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Iron Peak Property Services LLC
Email: service@ironpeakpropertyservices.com
Website: https://ironpeakpropertyservices.com
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